We offer a 30 day money back guarantee on the Brick Grip range.
Simply return the product, in its original packaging, along with a copy of the invoice to the below address for a refund on the product. Once the product is received, we will notify you of the received goods and the refund by email. A credit will be applied to your credit card or original method of payment within 5 working days (not including banking processing time).
To return your product, please mail to:
Brick Grip Warehouse
200 Prince Charles Parade
Kurnell NSW 2231
If the payment has not been received after the specified time, please email Brick Grip customer service at firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be refunded. Nor will any item that has been returned more than 30 days after delivery.